A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
At U.S. News, we’re all about helping people make life’s important decisions, and we’ve been informing people since 1933. In 1983, we launched our college rankings, which for decades has set the standard in educational rankings. Since then, we’ve used our expertise to rank everything from hospitals to diets to states, and in 2007, we started ranking cars. Now we’re continuing to empower you with the information you need to make the right choices for your life with our Best Car Insurance Rankings.
Getting a quote isn't as simple as with other insurance companies, and when we used it, the side-by-side comparison tool sometimes failed, but that doesn't mean everyone will have the same experience. There is a FAQ page, and Aetna is also very active on social media if you're trying to get a fast response to a question. Affordable Care Act-approved plans are available, and you can even get supplemental insurance if the insurance you get through your job doesn't cover the things you need. While this provider isn’t perfect, it’s an affordable option for most people.
Travelers: Travelers is the second-best car insurance company. Travelers' customers report that they appreciate the customer service Travelers provides, and the company gets high marks for how it resolves its customers’ claims. Travelers' lost a few points from customers who didn’t feel like they got good value from the company, and Travelers' average annual rates are a bit higher than average among all companies on this list.
Allstate: Allstate is the eighth-best insurance company, with many Allstate customers in our survey reporting that they didn’t feel like they were in good hands. Allstate customers were particularly unhappy with the value they felt they got from Allstate, with many of them saying they wouldn’t recommend Allstate and didn’t plan to renew their policies.
181,000 residents, one prehistoric mastodon skeleton and the largest magnet laboratory call this city home. It costs $994 to insure a car in Tallahassee, which makes it the only of the 10 largest cities in Florida to have an average cost below the state mean. Florida Farm Bureau, Auto-Owners Insurance and State Farm provided the three of the most affordable rates in Tallahassee, averaging $428 per year. At the mid-$400s level, residents are paying 50% below the city average and 61% below the state average.
Each of following insurers who transact business in California are domiciled in California and have their principal place of business in Los Angeles, CA: Farmers Insurance Exchange (#R 201), Fire Insurance Exchange (#1267-4), Truck Insurance Exchange (#1199-9), Mid-Century Insurance Company (#1428-2), Civic Property and Casualty Company (#4241-6), Exact Property and Casualty Company (#4240-8), Neighborhood Spirit Property and Casualty Company (#4242-4).
The price of car insurance can vary greatly between states. One company may be expensive in Utah, but inexpensive in New York. In some states, a small, local company could even offer the best price. Below, click through to your state to see which company and cities have the least expensive car insurance based on the numerous studies we've conducted.
If you’re drawn to the minimalist and tiny home movement, or simply enjoy traveling for a living, you’re probably interested in buying an RV. Travel trailers are still the most popular and common RVs, with many families opting for the larger, bus-sized motorhomes. Whichever you decide, it’s beneficial to analyze your family’s individual needs and weigh the pros and cons.
In a best-case scenario, you’ll never have to use your car insurance. After all, making a claim on your auto insurance means you’ve suffered some sort of loss, and no one wants that. However, going through life without ever having a fender bender or other damage to your car is unlikely. In some cases, you’ll be making a car insurance claim after a harrowing experience, like a serious accident. After going through something like that, you want to be sure your insurance company isn’t going to make things worse.
The best car insurance companies have a few things in common: They have straightforward shopping experiences, take good care of policyholders after a crash and treat their customers with respect and courtesy. That means only insurers with high customer satisfaction scores and relatively few complaints to insurance commissioners make it to the top of our list of the best auto insurance companies.
Of the biggest auto insurers in the U.S. - State Farm, GEICO, Allstate, Progressive and Farmers - State Farm ranks as the greatest overall. State Farm was rated 4/5 stars by customers and policyholders in a JD Power survey on companies shopping experience. State Farm is best known for its large agent network; they boast over 18,000 across the nation. It shouldn't be surprising then that State Farm gets 5/5 stars for how its agents interact with customers. As well, State Farm is great when it comes to offering discounts. If you go with State Farm you will have up to 15 discounts to be eligible for which can equal hundreds of dollars worth of savings.