While many companies require you to call in to file a claim, Allstate offers a myriad of options, so you can choose what’s most convenient for you. Whether you’re a registered Allstate customer or just using a guest account, you can file a claim through an online report, directly contact a local agent, or call in to the 24/7 customer service hotline.
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While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
The minimum liability requirements vary from state to state, with most requiring only $50,000 in bodily injury coverage and $25,000 in property damage. However, to make sure you’re fully covered in case of an accident, we recommend policies that provide much more than the minimum. With this in mind, providers that featured a greater selection of coverage options with higher liability limits across the board ranked higher with us.
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