While many companies require you to call in to file a claim, Allstate offers a myriad of options, so you can choose what’s most convenient for you. Whether you’re a registered Allstate customer or just using a guest account, you can file a claim through an online report, directly contact a local agent, or call in to the 24/7 customer service hotline.
The amount of insurance your RV requires will mainly depend on the type of motorhome or towable you own, how often you use it, and whether you plan to reside in it for six or more months out of the year. There are two types of recreational vehicles, the towable trailer and the motorhome, which falls into three categories: Class A, B or C motorhomes. Class A motorhomes are the largest and tend to be the most expensive. They often include luxury features, customized amenities, and permanent attachments that may require additional protection. Class B vehicles are the smallest type of RV, also known as “camper vans,” and are generally much cheaper to insure than larger motorhomes. Class C vehicles are a hybrid of Class A and B.
Nationwide’s coverage options make it easy for part-time RV users with accessorized RVs to get the support they need. Besides basic coverage, Nationwide also insures personal belongings and sound systems. If you’ve tricked out your RV especially for vacation, Nationwide has you covered there, too: It provides roadside assistance, rental reimbursement, emergency expenses, and vacation liability for personal injuries.
Health insurance is now available to more Americans than ever before. Subsidized options are easily available to low-income individuals and families. In the past, many people took the risk of not being insured, but with the Affordable Care Act (ACA) you can be fined if you don't have qualified health care insurance. Instead of paying a fine, people who have not been able to afford insurance before are looking for affordable medical insurance options.
A prescription plan is another important consideration. If you need to take medications regularly you'll want to choose a plan with a good prescription plan. If you need to insure your entire family, you'll want to look at family deductibles and maximums. Only full-coverage options will satisfy the minimal essential health care insurance required to get around paying the fine.
Both part-timers and full-timers can find coverage geared towards their type of RVing. Part-timers can opt for Progressive’s vacation liability coverage, which offers up to $10,000, with an upgrade of up to $500,000 if someone is hurt in or around their RV while they are on vacation, and emergency expense coverage, which provides $750 for transportation and hotel costs plus meals, again, if they are on vacation. Full-timers can enhance their coverage with Progressive’s full timer’s personal liability, replacement cost of personal effects, and total loss coverages.
Most of our top picks offer a slew of discounts, so be sure to check out each company’s available options. Typically, you’ll save money if you’re able to bundle your auto and RV insurance together. Some providers also offer discounts for having a membership to an RV club or completing RV training/safety courses. Additionally, many insurers consider you less of a risk if your RV is equipped with updated safety features like air bags, anti-lock brakes, and anti-theft devices. And remember: The fewer traffic violations you have, the lower your premium will be.
UnitedHealthcare's online account system is easy to use because you can do everything in one place. Once you've logged into your account you can access a nurse hotline, order prescriptions and more. There are also online tools for tracking deductibles and expenses or finding a doctor in your area. If you'd prefer to have on-the-go access, the Health4Me app is free and easy to navigate. While this is a really good option for digital-first users, UnitedHealthcare was more expensive than the other companies we tested.
Allstate: Allstate is the eighth-best insurance company, with many Allstate customers in our survey reporting that they didn’t feel like they were in good hands. Allstate customers were particularly unhappy with the value they felt they got from Allstate, with many of them saying they wouldn’t recommend Allstate and didn’t plan to renew their policies.
According to the Insurance Information Institute’s table of Automobile Financial Responsibility Laws by State, 49 out of all 50 states, as well as the District of Columbia, require you to have some sort of liability coverage for all vehicles on the road, including RVs. The only exception to this rule is the state of New Hampshire, which has no mandatory insurance law, and only requires financial responsibility from the person at fault in a car accident.
American Family: American Family car insurance is the lowest-ranked company on our list. While a fair number of customers said filing a claim with American Family was easy, that was about the only positive thing they had to say, with the company faring poorly on measures of customer service, communication about claim status, value, and claim resolution.
As with our other large insurance providers, Nationwide has a mobile app that allows you to file a claim, pay your bill, and view your insurance card. However, while it currently has a 4.2-star rating on the Apple App Store, its Google Play rating sits at a mediocre 3.5. Many users complain that several of the app’s features malfunction and need attention from developers. If you’re trying to file a claim after an accident, you don’t need the additional stress of a poorly functioning app, even if it’s free. While the app’s capabilities may improve over time, it’s best to stick with providers like Allstate if mobile app functionality is important to you.
National General’s list of discounts is varied enough to provide every type of customer with a chance to lower their premiums and/or deductibles, but Baby Boomers are particularly well positioned to capitalize on them. For example, the company allows customers to bundle RV and auto policies under its One Convenient Policy program. National General also offers homeowners discounts that are easy for them to qualify for, as Boomers are more affluent than other generations on average and thus more likely to own a house and additional vehicles.
Gap insurance is insurance that may be required if you lease or finance a car. Gap insurance covers the difference between what your car is worth and what you owe on your auto loan should your car be a total loss in an incident. For example, let’s say you have a car loan with a balance of $20,000, but your car is only worth $15,000. If it’s totaled in an accident, your insurance will only pay out $15,000 and you will owe $5,000 to settle your loan. If you have gap insurance, that policy will pay the $5,000 to settle your loan balance.
We evaluated each company’s track record with its customers by looking at the available complaint data on online regulatory organizations' pages and by searching for company pages on independent consumer review websites such as the Better Business Bureau. Some companies also provide unfiltered reviews on their own websites, helping to give greater insight into customer satisfaction rates.