American Family: American Family car insurance is the lowest-ranked company on our list. While a fair number of customers said filing a claim with American Family was easy, that was about the only positive thing they had to say, with the company faring poorly on measures of customer service, communication about claim status, value, and claim resolution.
Lastly, National General has discounts that are aimed at attracting supporters and members of certain organizations. For example, active and retired General Motors employees, current employees of General Motors suppliers, such as Chevrolet, Hummer, and Pontiac, OnStar subscribers, and GM/GMAC customers are all eligible for discounts on their premiums.
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