National General Insurance has been around for a long time—for over 95 years, in fact. It is the only auto insurance company to have originated within the auto manufacturing industry. With nearly a century of experience insuring vehicles, and more than 25 years insuring RVs, Baby Boomers are more likely to appreciate the level of expertise and reliability that National General brings to the table.
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Geico: Geico is the fourth-best car insurance company, and even a cave man can see why. Geico customers say it’s easy to file a claim with the company, though some were unhappy with status updates from the insurer. That said, most Geico customers would recommend it and plan to renew their policy. Their rates may have something to do with that: Geico offers lower rates on average than most other auto insurance companies.
All of the company’s agents are provided with ongoing education and training in order to stay up to date with the latest developments in the RV insurance industry. The volume of positive feedback on the Better Business Bureau and other third-party review aggregators attests to the satisfaction that most clients have with the company's service. Many clients express contentment with the company's quick and attentive customer service, in particular.
USAA only sells policies to current and former members of the military and their families and is consistently rated at the top of its class by A.M. Best with an A++ financial strength rating. It doesn’t have an official customer service rating with J.D. Power, but USAA is noted by J.D. as providing “claims satisfaction and shopping satisfaction”. A perk of USAA is if your uniform is damaged or stolen in an event your policy covers and you are on active duty or deployed, USAA will reimburse you without you having to pay a deductible.
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While all car insurance companies offer a similar product, they differ in how they deliver it. Some car insurance companies are basically self-service, allowing you to shop for and choose a policy completely online. Others use local agents who can meet with you and talk you through the process of buying a policy and personally handle any claims you have. Some companies use a mix of the two. Make sure you find a company that has the type of service you want.
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